We value your trust and are dedicated to protecting your personal information. This Privacy Policy outlines how we handle the information you provide to us. By using our services, you agree to the practices described below.
1. Information We Collect
We collect personal details such as your name, phone number, email address, and any other information you voluntarily provide during booking, inquiries, or spa visits.
2. How We Use Your Information
Your information is used to:
- Schedule and manage appointments.
- Respond to your inquiries.
- Send updates about our services, promotions, or special offers (if consented).
- Improve our services based on your feedback and preferences.
3. Protection of Your Data
We implement strict security measures to ensure your data is protected from unauthorized access, alteration, or disclosure. This includes encryption and secure storage practices.
4. Third-Party Sharing
We do not sell, rent, or share your personal information with third parties, except as required by law or for essential service delivery (e.g., payment processing).
5. Data Retention
We retain your personal information for as long as necessary to provide our services or as required by law. Once the information is no longer needed, it is securely deleted.
6. Access to Your Information
You have the right to access, correct, or delete the personal information we hold about you. Contact us at [email protected] for assistance with your data requests.
7. Marketing Communication
We only send promotional emails or SMS messages if you have opted in. You can unsubscribe at any time by following the instructions provided in the communication.
8. Data Collection During Bookings
When booking appointments online or via phone, we collect necessary details to ensure your spa experience is seamless. This includes your contact information and preferences.
9. Children’s Privacy
Our services are not directed at individuals under the age of 18. We do not knowingly collect or process personal information from minors without parental consent.
10. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Please review this page periodically to stay informed.